FAQs

FAQs2023-05-30T23:32:46+00:00
What are your popular tour packages or itineraries available?2023-05-30T22:17:57+00:00

Currently, our available guided tours are for Cebu and Bohol, two of the most must-visit places in the Philippines. View our tour packages for Cebu and tour packages for Bohol.

How can I book a tour with your company?2023-05-30T22:18:14+00:00

Booking is quick and easy! Book here.

What are the rates of your tours?2023-05-30T22:18:25+00:00

Our tour rates can be found within the individual tour packages for Cebu and Bohol.

What is included in the tour package?2023-05-30T22:18:35+00:00

Our tour packages include a knowledgeable tour guide, fully air-conditioned transportation with driver, and optional hotel accommodations. For add-on activities like snorkeling, canyoneering, etc., equipment will be provided on site at no extra cost. You may also check our individual tour packages for Cebu and Bohol.

Are meals included in the tour?2023-05-30T22:18:43+00:00

Meals are not included in our tours because we want to offer our guests the freedom to choose their own meals and dining preferences. Our guides will happily recommend the best places to dine in and ensure a delightful culinary adventure for you.

Exceptions will be for guests participating in the optional Loboc River cruise (in Bohol) and the canyoneering activity (in Cebu), which include meals and will incur an additional fee.

Can you customize a tour according to my preferences?2023-05-30T22:18:52+00:00

You can select from our pre-set number of days you want to stay and explore your destination (for example, 1-day tour, 2D1N tour, or 3D2N tour). There is limited customization available such as optional hotel accommodation and optional activities. Rest assured, we have arranged our tour packages to offer the best enjoyment and value for money for our guests.

What are the cancellation and refund policies?2023-05-30T22:18:59+00:00

To be eligible for a full refund of either your full payment or down payment, cancel your tour at least 72 hours in advance. For guests who wish to cancel the canyoneering activity, which includes meals, we require a heads-up of at least 1 day prior. In case of a typhoon, a full refund will be issued.

Are there any age restrictions or limitations for certain tours?2023-05-30T22:19:07+00:00

Our guided tours are suitable for people with good mobility, including children and the elderly. Certain optional add-ons such as swimming with whale sharks or canyoneering will be explained by our guide and may require discretion whether some guests are suitable to participate or not.

Do you provide English-speaking guides?2023-05-30T22:19:16+00:00

Our friendly and experienced tour guides are able to communicate in English and will ensure your tour is comfortable and memorable.

Can you recommend the best time of day to visit certain attractions to avoid crowds?2023-05-30T22:19:24+00:00

Our itineraries have been designed to provide the best time of day to visit attractions to provide our guests with an optimal touring experience, allowing our guests to fully immerse themselves in the attractions, take their time exploring, and have sufficient space to appreciate the beauty and significance of each location.

I want to know the weather in the Philippines so I can pack accordingly.2023-05-30T22:19:32+00:00

The wet season or the rainy season in the Philippines starts in June, and it usually lasts until the early part of October. In the later part of October, the cool dry season usually begins, and it lasts until February. From March to May, the Filipinos experience the hot dry season. We advise our guests to bring sun hats and/or sunglasses.

Are there any hidden fees or charges that I should know about?2023-05-30T22:19:41+00:00

Our tour packages are generally “all-in,” but there may be a rare occasion where a reasonable environmental fee is required to support conservation efforts, area maintenance, and the preservation of natural resources. The fee amount and purpose may vary based on the location and local policies.

Do we need to bring pocket money?2023-05-30T22:19:53+00:00

We recommend that guests bring pocket money during their tour. Cebu and Bohol are renowned for their vibrant culinary scene, offering a wide array of mouthwatering delicacies and street food; and throughout the tour, there may be various local food stalls, markets, or specialty shops where guests can sample unique treats, traditional dishes, or purchase souvenirs. By having some pocket money available, you can add an extra layer of enjoyment to your overall tour.

What are the safety measures in place during the tours?2023-05-30T22:20:03+00:00

We go by the rule “safety first.” Cebu and Bohol are renowned for their safety and are considered among the safest places to visit in the Philippines. The local governments and authorities have implemented stringent security measures to ensure the safety and security of tourists. Our transport vehicle also contains a medicine kit for when the need arises.

Can you provide references or reviews from previous customers?2023-05-30T22:20:23+00:00

We have been expertly providing guided tours since 2017, with several satisfied clients. You may visit our Facebook page to read reviews about us. We have just recently launched this website (mid 2023), so our reviews section here may be sparse as of the moment.

Are there any discounts or special offers available for group bookings?2023-05-30T22:21:04+00:00

Our tour packages have been designed so that the more individuals join a group, the lower the cost per person.

How far in advance should I book a tour?2023-05-30T22:21:12+00:00

For day tours, you may book your tour anytime within office hours. For 2D1N and 3D2N tours, book 2 to 3 days prior to the tour so that we can find and reserve the accommodation for you.

Can you provide information on the transportation used during the tours?2023-05-30T23:04:07+00:00

Rest assured that all our travels and tours are conducted using DOT-accredited vehicles that have undergone thorough inspections to ensure compliance with operational standards.

What happens in case of bad weather or unforeseen circumstances?2023-05-30T23:04:24+00:00

We will issue a full refund.

Do you provide travel insurance for tour participants?2023-05-30T23:04:33+00:00

Currently, we do not offer this feature to our guests, but rest assured, we are actively working on providing it in the near future.

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